Data protection and privacy statement

The University of Cambridge Local Examinations Syndicate ("UCLES") offers and provides teaching and examination services and related information. We are committed to protecting the privacy and confidentiality of information provided by those parties ("Users") who access our website at and sites provided for use by staff in Cambridge ESOL centres such ("the Site") and we uphold the relevant data protection principles and process of all personal data in accordance with all applicable UK and EU data protection laws.

1. Collection of personal information


In order for Users to use some of our online services and to gain the full benefits of such services we need to collect and process various personal data. Prior to accessing the areas of our Site which require you to enter a password, Users may be asked to complete an online form(s) which requests personal data about Users, such as their name, address, email address, telephone and fax numbers.

2. Processing of data


The personal data we collect is used to process your request for our services, to provide such services, and to keep records of those who use our services so that we can contact Users in the event that any other relevant product or service becomes available and inform Users of other UCLES services that may be of interest to them.

3. Disclosure of information to third parties


We will use our reasonable endeavours not to disclose Users' information to any other third parties, unless we are required to do so by law or any court order, unless a User consents to such disclosure.

4. Security


This Site and our computer systems have security measures in place with the aim of protecting the loss, misuse or alteration of the information Users provide to us.

5. Modifying / removing your personal information


Users may change their registered details in any way or request that their personal data is removed from our systems by writing to us at the address below or by using the online enquiry form.

6. Comments /questions


Cambridge ESOL is a part of Cambridge Assessment, the trading name for University of Cambridge Local Examinations Syndicate (UCLES), a department of the University of Cambridge (formally known as the Chancellor, Masters and Scholars of the University of Cambridge), based at 1 Hills Road, Cambridge, Cambridgeshire, CB1 2EU, United Kingdom. Any comments or questions about our Data Protection and Privacy Statement may be sent to us by using the online enquiry form or writing to us at the above address

7. Changes to this statement


We will notify Users of changes to this Data Protection